Customer Service: Leveraging the true value of your customers

It seems obvious to say that customers are essential to a business’s success, but it might not be as obvious that the customer’s power lies in much more than just the purchase of your product or service. The true value of a customer to your business encompasses many factors.

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Optimizing Your Customer Relationships

Your business is taking off! You’ve worked tirelessly to make sure you’re offering the optimum product or service, at the optimum time, at the optimum price. But how do you continue to attract and retain the optimum customer? We already know customers can make or break a business. Understanding the value of each new and…